TAYLOR BENEFIT SOLUTIONS
Our Services
Managing benefits shouldn’t feel like a second full-time job. At Taylor Benefit Solutions, we help HR teams and brokers simplify complex processes—from EDI audits to annual enrollment—so you can focus on supporting your employees, not troubleshooting data. Explore our services designed to keep your benefits accurate, compliant, and stress-free.
File Audits
We audit files - including 834, TXT, CSV, payroll, and custom formats - to ensure accuracy and compliance. Our process verifies file integrity, catches mismatches, and resolves errors before they impact eligibility, deductions, or reporting.
Plan Builds & Testing
Get new plans implemented without the headache. We handle full configuration, coverage tiers, and backend testing to ensure a seamless open enrollment experience for your employees.
Annual Enrollment Strategy & Support
From system readiness to employee engagement, we manage every aspect of annual enrollment. Our services include updating plans and rates, testing configurations, and creating clear communications—such as guides, email templates, and FAQs—to ensure a smooth, accurate, and stress-free enrollment period.
Data & Process Improvement Consulting
Transform your benefits operations with smarter processes. We identify gaps, implement automation solutions, and develop SOPs to reduce errors, improve accuracy, and save time.
Rate Audits
Protect against costly errors with thorough rate validations. We compare your benefit plan rates with carrier and payroll data, ensuring accurate deductions and alignment across all systems during enrollment and renewals.
COBRA Administration & Compliance
We handle every step of COBRA compliance—from monitoring qualifying events and issuing notices to managing enrollments and carrier notifications for reinstatement. Let us help ensure you stay compliant and avoid costly penalties.
UAT Testing
Validate system changes before they go live. Our structured User Acceptance Testing ensures plan updates, rates, and integrations perform correctly - reducing the risk of costly errors post-launch.
Employee Support Training
Equip your internal teams or service center staff with the knowledge they need. We develop and deliver practical training programs to improve efficiency and elevate employee service.